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Geocoordinates
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153.116667

Useful Numbers & Email Addresses

Anyone needing to contact Brisbane airport can call the general enquires telephone number on 07 3406 3000. A caller from outside of Australia will have to add the international dialling code of +61 before this number.

If you need to contact a specific service within the airport, you will find a list of email address, telephone number and websites below. These cover a range of services including Immigration, Parking, Lost & Found, Public Transport and much more. There is also a list of all the baggage handlers and their telephone numbers in case you have lost or damaged luggage.

Please note that some services can only be contacted within Australia.

Service
Telephone / Email
General Enquiries
Phone: (+61) 7 3406 3000
Accessibility Parking
Phone: (+61) 7 3406 3261
Airservices
Phone: (+61) 2 6268 4111
Australian Custom Services
Phone: 1300 363 263 or +61 2 6275 6666
Email: information@customs.gov.au
Immigration
Phone: 131 881 (within Australia)
Web: www.border.gov.au
Lost & Found (international)
Phone: (+61) 7 3406 3190
Email: international@sqt.com.au
Lost & Found (domestic)
Gates 1-25: (+61) 7 3867 3264
Gates 38-50: (+61) 7 3114 8150
Novotel Brisbane
Phone: (+61) 7 3175 3100
Web: www.novotelbrisbaneairport.com.au
Official Parking
Phone: (+61) 7 3406 5732
Web: park@bne.com.au
Office of Transport Security (OTS)
Phone: 1300 307 288
Web: travelsecure.infrastructure.gov.au
Wi-Fi assistance

Public Transport

Below are the contacts for the train, bus service and taxi operators at the airport.

Service
Telephone / Email
Train (Airtrain)
Bus (Con-x-ion)
Phone: (+61) 7 5556 9888
Web: www.cxn.com.au
Taxi (Black & White Cabs)
Phone: 133222
Web: www.blackandwhitecabs.com.au
Taxi (Yellow Cab)
Phone: 131924
Web: www.yellowcab.com.au

Car Rental

If you need to rent a car or have a query about your rental, direct numbers for each provider are below.

Service
Telephone / Email
Avis
Phone: 136 333
Web: www.avis.com.au
Budget
Phone: 13 27 27
Web: www.budget.com.au
Europcar
Phone: 1300 13 13 90
Web: www.europcar.com.au
Hertz
Phone: 13 30 39
Web: www.hertz.com.au
Redspot
Phone: 1300 66 88 10
Web: www.redspotcars.com.au
Thrifty
Phone: 1300 367 227
Web: www.thrifty.com.au

Luggage Handlers

In the event your luggage has been lost or damaged, you will need to contact the baggage handler for your flight. If you are unsure which hander to call, contact your airliner to find the correct company name.

Service
Telephone / Email
AERGO International Pty Ltd
Phone: (+61) 7 3166 2900
Aerocare Pty Ltd
Phone: (+61) 7 3107 1920
Aircraft Loaders & Packers
Phone: (+61) 7 3860 4782
Brisbane Inflight Services
Phone: (+61) 7 3860 5112
Brisbane Jet Base
Phone: (+61) 7 3860 4433
Cabin Services Australia
Phone: (+61) 2 8339 3800
Corporate Air
Phone: (+61) 4 0077 4012
Hawker Pacific FBO
Phone: (+61) 7 3270 2080
Menzies Aviation
Phone: (+61) 7 3115 2706
Oceania Aviation Services Pty Ltd
Phone: (+61) 7 3305 9269
Qantas Airways
Phone: (+61) 7 3867 3184
Skyclean
Phone: (+61) 7 3860 5441
Toll Dnata Airport Services
Phone: (+61) 7 3305 9208